Privacy Policy

How Utility Birch Way collects, uses, and protects personal data.

1. Data controller

Utility Birch Way
Office 9, 39 Demo-gil, Buk-gu, Gwangju 00000
Email: contact@utilitybirchway.click
Phone: +82 62 0000 5410

2. Data we collect

  • Contact enquiries: name, email, message content, optional service selection and preferred appointment date submitted through our contact form.
  • Service appointments: passbook copies, account institution names, balances, and maturity dates you provide during sessions.
  • Website usage: essential cookies for consent preference; optional analytics cookies if you accept them (see Cookie Policy).

We do not collect payment card data on this website.

3. How we use data

  • Respond to enquiries and schedule appointments
  • Prepare checklists, balance books, and review notes
  • Improve website content based on aggregated analytics (if accepted)
  • Comply with legal obligations

Processing is based on contract performance (when you book services), legitimate interests (responding to enquiries), and consent (for non-essential cookies).

5. Retention

Enquiry form data is deleted within 24 months unless an appointment is booked. Account details from completed sessions are destroyed within 90 days of handover unless you request secure storage in writing. Cookie consent records are kept for 12 months.

6. Your rights

Under applicable Korean and international privacy laws, you may request access, correction, deletion, or restriction of your personal data. Contact us at contact@utilitybirchway.click. You may lodge a complaint with the Personal Information Protection Commission of Korea.

7. International transfers

Our website may be accessed from outside Korea. Data you submit is processed in the Republic of Korea. If we use analytics providers with servers abroad, transfers occur only with appropriate safeguards and your cookie consent.

8. Security

We store appointment records in locked filing cabinets at our office. Digital enquiry copies are held on password-protected devices accessible only to staff.

9. Children

Our services are directed at adults managing household finances. We do not knowingly collect data from children under 14.

10. Changes

We will post updates on this page with a revised date.

Last updated: August 2025